Terms of Service
Last Updated: July 21, 2026
1. Acceptance of These Terms
These Terms of Service (“Terms”) govern your access to and use of the websites, software, checkout tools, payment-related services, subscription tools, analytics, integrations, and other products and services provided by Apptics (“Services”).
By creating an account, signing an order form, accepting these Terms electronically, or using the Services, you agree to these Terms.
If you use the Services for a company or organization, you confirm that you have permission to accept these Terms on its behalf.
2. Eligibility
You must be at least 18 years old and legally able to enter into a binding agreement.
The Services are intended for business use. You must operate a lawful business and maintain all licenses, registrations, and permissions required for your products and services.
3. Account Registration
You must provide accurate, complete, and current information when creating and maintaining your account.
You are responsible for:
Protecting your login details.
Controlling access to your account.
Activities performed through your account.
Keeping your contact and billing information current.
Informing Apptics promptly of unauthorized account access.
You may not impersonate another person or business, create an account using false information, or allow a suspended person to use your account.
4. Services
Apptics provides software and technology that may include checkout functionality, payment integrations, subscription management, reporting, analytics, fraud tools, chargeback tools, and other ecommerce services.
Specific Services, prices, limits, and subscription periods may be described in an order form, proposal, online plan, or separate agreement.
Apptics may add, change, improve, or discontinue features. When practical, Apptics will provide notice before making a material change to a paid Service.
Beta, preview, experimental, and free features may be changed or removed at any time and are provided without guarantees.
5. Fees and Payment
You agree to pay all fees and charges associated with your account and selected Services.
Unless otherwise stated:
Subscription fees may be billed in advance.
Usage and transaction fees may be billed after use.
Fees are non-refundable except where required by law or expressly agreed in writing.
You are responsible for applicable taxes.
You must keep a valid payment method on file.
Apptics may charge your payment method for amounts due.
Overdue accounts may be restricted or suspended.
Additional fees from payment processors, banks, card networks, commerce platforms, or other third parties may apply separately.
6. Payment Partners
The Services may connect with third-party payment processors, acquiring banks, sponsor banks, card networks, payment methods, commerce platforms, fraud providers, and other partners.
These partners may require separate applications, agreements, fees, underwriting, reserves, or verification.
Unless Apptics agrees otherwise in writing:
Apptics is a technology provider and is not a bank or card network.
You remain the seller responsible to your customers.
Apptics does not guarantee approval by a payment provider.
Apptics does not control payment-provider reserves, holds, settlement timing, account closures, or underwriting decisions.
Apptics is not responsible for a third party’s outage, rejection, delay, reserve, suspension, or termination.
You must comply with the rules and terms of every payment provider connected to your account.
7. Customer Responsibilities
You are responsible for:
Your products and services.
Product descriptions and marketing claims.
Pricing, taxes, and legal disclosures.
Customer authorization.
Order fulfillment and shipping.
Refunds and cancellations.
Subscription terms.
Customer service.
Fraud prevention.
Chargebacks and disputes.
Compliance with laws and payment-industry rules.
The accuracy of information provided through the Services.
You must clearly identify your business to customers and maintain accessible refund, cancellation, privacy, shipping, and subscription policies.
Apptics does not approve, endorse, or guarantee your products simply because you use the Services.
8. Acceptable Use
You must comply with the Apptics Acceptable Use Policy.
You may not use the Services:
For illegal, fraudulent, deceptive, or harmful activities.
To process unauthorized transactions.
To hide the identity of the actual seller.
To avoid monitoring, reserves, chargeback limits, or payment restrictions.
To interfere with the Services or other users.
To gain unauthorized access to systems or data.
To distribute malware or conduct phishing attacks.
To violate privacy, intellectual-property, or consumer-protection rights.
To build or operate a competing service using Apptics technology without permission.
9. Customer Data
“Customer Data” means information you or your authorized users submit to or process through the Services. This may include account information, customer details, orders, transactions, subscriptions, and dispute information.
You retain ownership of your Customer Data.
You give Apptics permission to host, process, copy, transmit, and otherwise use Customer Data as necessary to:
Provide and support the Services.
Process your instructions.
Connect with authorized third parties.
Prevent fraud and abuse.
Maintain security.
Comply with legal and payment-partner requirements.
Improve the Services using aggregated or de-identified information.
You confirm that you have the legal rights, notices, and customer consents required for Apptics to process Customer Data.
10. Privacy
Apptics processes personal information according to its Privacy Policy.
When Apptics processes personal information on your behalf, you are responsible for:
Providing customers with an accurate privacy notice.
Obtaining required consent.
Giving Apptics lawful instructions.
Responding to customer privacy requests.
Following applicable privacy and data-protection laws.
11. Intellectual Property
Apptics owns or licenses all rights in the Services, including the software, technology, designs, documentation, trademarks, and related materials.
Your use of the Services does not transfer ownership of Apptics intellectual property to you.
You may not copy, sell, sublicense, reverse engineer, decompile, modify, or distribute the Services except where Apptics has given written permission or applicable law expressly allows it.
If you provide suggestions or feedback, Apptics may use that feedback without restriction or payment.
12. Third-Party Integrations
You may choose to connect the Services with third-party platforms and applications.
By enabling an integration, you authorize Apptics to exchange information with that third party as necessary to provide the integration.
Third-party services are controlled by their own terms and privacy policies. Apptics is not responsible for third-party products, changes, outages, security, or business decisions.
13. Confidentiality
Each party may receive private or confidential information from the other.
The receiving party must:
Use confidential information only for the business relationship.
Protect it with reasonable care.
Share it only with people who need access and are subject to confidentiality obligations.
Not disclose it publicly without permission.
These restrictions do not apply to information that is already public, independently developed, lawfully received from another source, or legally required to be disclosed.
14. Suspension
Apptics may restrict or suspend access to the Services if:
You violate these Terms or the Acceptable Use Policy.
Your account creates a fraud or security risk.
Your activities may harm customers, Apptics, or a payment partner.
You fail to pay amounts due.
A bank, processor, card network, platform, regulator, or government authority requests it.
Suspension is necessary to comply with law.
When reasonable, Apptics will attempt to notify you and limit the suspension to the affected Services.
15. Termination
Either party may terminate the Services according to the applicable subscription, order form, or written agreement.
Apptics may terminate immediately for fraud, illegal activity, serious security risks, repeated policy violations, unauthorized payment activity, or conduct likely to harm customers or payment partners.
When the agreement ends:
Your right to use the Services ends.
Outstanding fees remain due.
You should export any information you are required to retain.
Apptics may delete Customer Data after a reasonable period, subject to legal, security, backup, and financial-record requirements.
16. Service Availability
Apptics works to keep the Services available but does not guarantee that they will always be uninterrupted or error-free.
The Services may be unavailable because of maintenance, security incidents, internet failures, third-party outages, government action, emergencies, or events outside Apptics’s reasonable control.
You are responsible for maintaining appropriate backup and business-continuity procedures.
17. Disclaimers
To the maximum extent permitted by law, the Services are provided “as is” and “as available.”
Apptics does not guarantee:
That the Services will be uninterrupted or error-free.
That every transaction will be approved.
That a payment provider will approve or continue serving you.
That fraud and chargeback tools will prevent every loss.
That the Services will meet every legal or business requirement.
That information or reports will always be complete or error-free.
You are responsible for reviewing the Services and deciding whether they are appropriate for your business.
18. Limitation of Liability
To the maximum extent permitted by law, Apptics will not be liable for indirect, incidental, special, punitive, or consequential damages, including lost profits, lost revenue, lost data, or lost business opportunities.
Apptics’s total liability relating to the Services will not exceed the fees paid to Apptics for the affected Services during the 12 months before the event giving rise to the claim.
These limitations do not apply where liability cannot legally be limited.
19. Indemnification
You agree to defend and indemnify Apptics against third-party claims, losses, penalties, chargebacks, assessments, and reasonable legal expenses resulting from:
Your products or services.
Your marketing or sales practices.
Your Customer Data.
Your relationship with customers.
Your violation of these Terms.
Your violation of law or payment-provider rules.
Fraud or unauthorized transactions connected with your business.
Claims that your content, products, or activities violate another party’s rights.
20. Changes to These Terms
Apptics may update these Terms to reflect changes in the Services, business practices, laws, or partner requirements.
The updated Terms will be posted with a revised “Last Updated” date. Continued use of the Services after the updated Terms take effect means you accept them.
21. General Terms
These Terms and any applicable order forms or written agreements represent the entire agreement concerning the Services.
If part of these Terms is found unenforceable, the remaining sections will continue to apply.
A failure to enforce a provision does not waive the right to enforce it later.
Neither party is responsible for delays caused by events outside its reasonable control.
The parties are independent contractors. These Terms do not create a partnership, joint venture, employment relationship, or agency relationship.
22. Contact
Questions about these Terms may be submitted through the contact information published on the Apptics website at:
https://www.apptics.ai
